Fees

Individual Counselling

In-Person Session (50 mins): A$180.00

Telehealth Session (50 mins): A$180.00

Relationship Counselling

Initial / Extended Session (80 mins): A$280.00

Returning Session (50 mins): A$220.00

Initial / Extended Telehealth Session (80 mins): A$280.00

Returning Telehealth Session (50 mins): A$220.00

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Payment Options

We aim to make payment simple and flexible:

In-person sessions: You can pay in advance online, or at the end of your session using EFTPOS, or cash.
Telehealth sessions: These must be paid in advance at the time of booking through our website.

Important: As part of our ongoing service and to streamline payments, we kindly require clients to provide payment details, which are securely stored in our encrypted booking system. Your card will only be charged in accordance with our payment and cancellation policies.

If you have any concerns or questions about this process, please don’t hesitate to reach out, we’re here to help.

Confidentiality

Everything you share with your counsellor is treated with the utmost respect and confidentiality.

There are, however, a few legal and ethical exceptions where your information may be disclosed:

If there is a risk of serious harm to you or someone else
If you disclose involvement in a serious crime
If we are legally required to comply with a subpoena, court order, or other legislative request

Outside of these rare circumstances, your information is private and will never be shared without your clear and written consent.

For more information, please see our Privacy Policy.

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Medicare Rebates

At this time, counselling services are not covered under Medicare. As a privately billed practice, you do not need a GP referral to see us. Clients are welcome to self-refer and book directly for any of our individual, couples, or family counselling services.

We believe that access to support should be simple and flexible; without the need to navigate referral systems or eligibility criteria.

Private Health Insurance Rebates

Depending on your health fund and level of cover, you may be eligible for a rebate on counselling services. We recommend contacting your private health insurer directly to confirm what’s included in your policy.

*Please note that rebates vary depending on your provider and level of extras cover.

Following are our currently available insurance providers